Cancellation & Other Policies

Appointments:

You must have a valid credit card to book an appointment. The credit card will not be charged and you can pay how you like at the time of your service.

We will do our best to accommodate your schedule, but highly recommend booking in advance for any of our services.

We must comply with state licensing and regulations as well as insurance guidelines, this means you will be asked to complete an intake form and consent to treat on your first visit, each visit on some services, and updated yearly. We ask that you arrive 5-10 minutes early to complete or update your forms. We are able to email some forms and others are available online. Some treatments require before photos.

If you arrive late to your appointment the appointment will be shortened so the next guest will not be delayed, however you will still be charged for the full appointment.

Cancellation:

At Seattle Beauty, we value your time and our providers’ time. To keep our schedule fair and respectful for all clients, we kindly ask for at least 48 hours’ notice if you need to reschedule or cancel. Please call or text at 206-712-5654 for all rescheduling or cancellations. Many services we perform require advance planning and the opportunity to fill last-minute cancellations is challenging as most people plan for any potential downtime in advance.

We value you as a client and your appointment time that we set aside for you is very important to us at Seattle Beauty.

Appointments changed or canceled with less than 48 hours’ notice will incur a fee of $250 for wrinkle relaxer appointments, $550 for dermal filler appointments, or 100% of the scheduled service fee plus an 18% service charge for the provider.
Missed appointments (no-shows) are subject to the same charges.
These fees are non-refundable and will be charged to the card on file.

No exceptions – includes illness/Covid, weather (non-emergency), work conflicts, unexpected personal conflicts. We are a small business and we incur a loss for all cancellations made within 48 hours. We still pay our providers and have to keep our policy universal regardless of the cancellation reason.

In addition, after two no-shows or cancellations within 48 hours of your scheduled appointment time, you will be required to place a deposit on your account to hold any future appointments. Deposits will vary based on the type of appointment and will be forfeited if another no-show or cancellation within 48 hours occurs again.

Thank you for understanding and helping us honor the time and care our providers dedicate to each appointment. By signing below, you understand and agree that charges will be made to the card stored on our files for late cancel/no show appointments.

Payments:

At Seattle Beauty Aesthetics we accept cash, credit, debit, checks, Care Credit, HSA (on select services), and Xperience points. Credit cards have a 3% processing fee at checkout.

Refunds:

At Seattle Beauty Aesthetics, we offer goods and services that are irrevocable. Therefore, we do not offer any refunds for any product that has been injected or used during your treatment. We are constantly striving to create an environment founded on excellence, quality, and most importantly – the safety of our clients. For this reason, we cannot accept skin care product returns (with exceptions to clear defects in packaging or product) once your purchase has been completed. In the event of a true allergic reaction, you must contact the clinic and be seen within 48 hours of the reported reaction and have the reaction assessed by a provider to document the event before any returns/exchanges can be accepted and must be completed within two weeks of initial product purchase. This will be given as an in-house credit towards future purchases, no cash refunds will be made.

Late Arrival:

Seattle Beauty Aesthetics respects the time of all our clients. To avoid delaying clients who are booked after your appointment, we reserve the right to cancel your appointment if you are more than 15 minutes late. A non-refundable fee will be applied (see cancellation policy for details).

Laser Hair Removal:

As a gentle reminder we expect all of our clients who are receiving a laser service to shave the planned treatment area(s) prior to the appointment. We expect no stubble present. This is for your health and safety as well as to not cut into your treatment time.

Please note, there is a shaving charge of $25-$100 (area dependent) incurred in the case that shaving is necessary.

Seattle Beauty Aesthetic's Etiquette and Guidelines:

We value our clients and your time is very important to us, please help us and our clients by conforming to our policies.

As a spa guest, it is your responsibility to:

• Communicate your preferences, expectations and concerns

• Communicate complete & accurate health information, including reasons for your visit

• Adhere to the spa’s policies and procedures

You have the right to:

• A clean, safe and comfortable environment

• Stop a treatment at any time for any reason

• Be treated with consideration, dignity and respect

• Trained staff who respectfully conducts treatments according to spa policies and procedures

• Ask questions about your spa experience

• Information regarding staff training, licensing and certification

Please be considerate of others:

Please turn off your cell phone or silence your calls, loud phone conversations in the lobby or treatment room will be asked to stop. Help us maintain a quiet space for all our clients.
Please understand on rare occasions noises beyond our control can be disruptive, our team
always works hard to hold the space for each client to relax and unwind. It is never our intention for loud noises to take away from your time.

Customer Satisfaction:

Our service providers and team are dedicated to what they do! If you are unhappy with the service please notify us as we would like a chance to make things right.

COVID/Illness:

As we continue with our stringent infection prevention protocols along with clear communication, visibility and consistency, the safety of our clients and our staff will always be our top priority. If you are sick, please notify us and stay at home, but understand we do have a cancellation policy.

Right to Refuse Service:

We reserve the right to refuse or discontinue service to anyone demonstrating behavior that is perceived to be inappropriate or disruptive to our Spa atmosphere.

If you refuse to pay the cancellation fee you will no longer be allowed to schedule with Seattle Beauty Aesthetics.

If you treat any of our staff in a disrespectful manner or make an inappropriate statement to them, future services will be refused.

Prices Are Subject to Change:

Prices and Services are subject to change at any time.

Specials Pricing and Monthly Specials, coupons and discounts cannot be extended. These are promotions meant to be used in a timely manner. Discounts/Specials cannot be combined.

What to Wear and How to Arrive:

Body Treatments: Undergarments you do not mind getting messy such as sports bra and thong underwear.

Laser: Loose fitting clothes, sports bra, exercise shorts. (Please remember to shave the night before or morning of your laser hair removal treatment).

Laser on face: No Make-up please. Tanning and self-tanners are prohibited. If you have been in the sun or show evidence of sun tan or self-tanning, treatment will be refused and you may lose the treatment from your package.

Facials, Peels, Med Spa Facial Treatments: no makeup, if you forget we will remove it.

Parking:

We have 2 designated parking spots attached to our storefront found in the parking garage attached to the building. These spots are labeled 'Authorized Vehicles Only' and YOU are an authorized vehicle! Otherwise street parking is available.

Guests at Your Appointment:

Ideally, you will show up to your consultation or appointment alone. While we do not restrict your friend(s) or family from entering the treatment room as we understand a good support system, it can serve as a distraction at times. We want to collaborate with you on what you can expect from the procedure as well as focus on providing you quality work. It’s much easier to communicate with less people in the room.

Children can be very disruptive to not only your time but other clients as well! We ask that you find child care for any child not receiving a spa treatment. Children cannot be left in the lobby.

No children are allowed for Laser Hair Removal appointments. Children are not allowed in the treatment room during Laser treatments and cannot be left unattended in waiting room. If you must bring your child with you for your laser hair removal treatments it is your responsibility to bring accompanying child care for the appointment. Otherwise, treatment will be refused and you may lose the treatment from your package for the missed appointment.

Follow ALL Treatment Instructions:

Certain treatments will require your due diligence in following treatment instructions. We ask that you please follow all relevant instructions at all times, or you may increase your risk for undesirable side effects. Sometimes, less is more; don’t overdo any product or add any actives in your routine just because you feel it will speed up or magnify your results.

Loss or Damage:

We regret that we cannot be responsible for any loss or damage of personal articles. Please keep all valuables with you during your visit.

Notice of Privacy Practices - Effective Date: April 2026